Workaholic Nomads

Privacy Policy

This Privacy Policy explains how personal data may be processed when using Workaholic Nomads websites, products, accounts, checkout flows and digital services.

1. Controller information

Experts4Europe GmbH i.Gr.Kirchgasse 379853 Gmünd (Kärnten)AustriaManaging Director: Markus Diehl

2. Contact details

You may contact the controller at info@workaholic-nomads.com or by postal mail at the company address above.

3. What data we collect

Depending on your use of the website and services, we may process account data, contact data, billing data, product usage data, support data, technical logs, security data, language preferences and content you choose to submit to products or services.

4. Account data

Account data may include your name, email address, company, role, authentication information, customer ID, license status and account activity.

5. Product usage data

We may process product usage data such as licenses, credits, usage events, package consumption, feature access, API calls, timestamps, product identifiers and operational status information.

6. Billing and payment data

Billing data may include product purchased, plan, subscription status, invoice references, payment status, tax-related information and transaction identifiers.

7. Paddle as payment / merchant of record provider

Paddle may process payment, tax and transaction information for eligible own products of Experts4Europe GmbH i.Gr. where Paddle checkout is enabled. Marketplace, vendor, partner or third-party product payments require a separate payment configuration and may involve other providers in the future.

8. Cookies / localStorage

We may use cookies, session storage or localStorage for authentication, security, language preference, interface state and service operation. The language switcher stores the selected language locally in your browser.

9. Language and locale detection

We may use browser language, stored language preferences, and coarse technical signals such as region or timezone to select a suitable language. We do not request GPS location and do not use precise geolocation for language selection.

10. AI-assisted processing

Some products may include AI-assisted features. Inputs, prompts, files, text, metadata and outputs may be processed to provide the requested product function, operate usage controls, secure the service and improve reliability.

Where third-party model providers are used, data may be processed by those providers according to the relevant product configuration and applicable data processing terms.

11. Logs and security data

We may process logs, IP addresses, browser information, device information, timestamps, request metadata and error information to operate the services, prevent misuse, troubleshoot issues and maintain security.

12. Legal bases under GDPR

Where GDPR applies, processing may be based on contract performance, legitimate interests, legal obligations, consent, or steps taken before entering into a contract.

Legitimate interests may include service operation, security, fraud prevention, product improvement and customer support.

13. Data retention

We retain personal data only as long as necessary for the purposes described in this policy, including account operation, legal obligations, billing records, dispute handling, security and backup retention.

14. Data processors / service providers

We may use service providers for hosting, infrastructure, analytics, payments, billing, email, support, security, AI-assisted processing and operational tooling. These providers process data only as needed for their services and under appropriate contractual safeguards where required.

15. International transfers

Some service providers may process data outside your country or the European Economic Area. Where required, appropriate safeguards such as contractual clauses or equivalent mechanisms are used.

16. User rights

Depending on applicable law, you may have rights to access, rectify, erase, restrict, object to processing, portability, withdraw consent and lodge a complaint with a supervisory authority.

17. Security

We use technical and organizational measures designed to protect personal data against unauthorized access, loss, misuse and alteration. No internet-based service can be guaranteed to be completely secure.

18. Changes to this policy

We may update this Privacy Policy when services, legal requirements or operational practices change. The current version is published on this page.

19. Contact

For privacy requests, contact the controller at info@workaholic-nomads.com or by postal mail at:

Experts4Europe GmbH i.Gr.Kirchgasse 379853 Gmünd (Kärnten)AustriaManaging Director: Markus Diehl