Workaholic Nomads
Refund Policy
This Refund Policy applies to digital software products, subscriptions, APIs, workflows, plugins and package-based digital services provided through Workaholic Nomads.
1. Scope
This policy applies to purchases of digital products and digital services through Workaholic Nomads, including subscriptions, software access, APIs, workflows, plugins and outcome packages.
2. Digital products and subscriptions
Products are delivered digitally. Subscription purchases provide access for the applicable subscription term. Digital access may begin immediately after checkout or account activation.
3. Refund request process
Refund requests are reviewed case by case. Please include the product name, order reference, purchase date, account email if applicable and a short explanation of the request.
Refund requests may be sent to refund@workaholic-nomads.com.
4. 14-day consumer withdrawal reference where applicable
Customers may request a refund within 14 days of purchase where required by applicable consumer law.
Nothing in this policy limits statutory consumer rights.
5. Digital content / immediate access limitation
For digital products, subscriptions and service packages that have already been accessed, delivered, consumed or substantially used, refunds may be limited where permitted by applicable law.
6. Subscription cancellation
Subscription cancellations stop future renewals but do not automatically refund already delivered digital access unless required by law or expressly stated during checkout.
7. Usage-based or package-based services
Usage-based services and outcome packages represent defined digital service units. Unused or duplicate purchases may be reviewed on a case-by-case basis.
Consumed, delivered or substantially used package units may be non-refundable where permitted by applicable law.
8. Non-refundable cases
Refunds may be declined where a product or service has been fully delivered, substantially used, misused, purchased fraudulently, or where the refund request falls outside applicable statutory or contractual refund rights.
9. Statutory rights
Nothing in this policy limits statutory consumer rights or mandatory rights under applicable law.
10. Paddle refund processing
Payments and refunds for eligible own products may be processed by Paddle. Where Paddle acts as merchant of record or payment provider for an eligible own product, refund processing may follow Paddle checkout and transaction procedures.
Marketplace, vendor, partner or third-party product payments require a separate payment configuration and may follow different refund processing procedures if enabled later.
11. Contact
For refund requests or related notices, contact us at refund@workaholic-nomads.com or by postal mail at:
Experts4Europe GmbH i.Gr.Kirchgasse 379853 Gmünd (Kärnten)AustriaManaging Director: Markus Diehl